LITHIUM BATTERY GENERAL ENQUIRIES
Here are our Lithium batteries General Enquiries. For more information click HERE
BATTERY CARE AND MAINTENANCE
To learn more about Lithium Battery Care and Maintenance, click here
IF I AM NOT USING MY CADDY / BATTERY WHAT SHOULD I DO?
Lithium ion batteries (Li-ion) should not be stored for long periods of time, either uncharged or fully charged. The best storage method is to store them at a low temperature, not below 0°C, at 40-50% capacity. Storage at 15°C (60°F) to 25°C (80°F) is ideal. Since lithium batteries self-discharge, it is recommended that they must be recharged and used again until drained to 40-50%, every 6 months.
HOW SHOULD I CARE FOR MY LITHIUM BATTERY?
Your lithium battery leads, casing and connections should be regularly inspected for damage and wear.
If your leads or connections are in need of repair or replacement, please contact your local MGI repair centre for assistance immediately.
Under no circumstances should a Lithium Battery that has been dropped, damaged or immersed in water be connected to a buggy or charger. By doing so you may create a fire hazard or risk the battery catching fire. Please contact the MGI Service Centre to arrange a replacement.
WHAT SHOULD I DO IF MY CADDY LITHIUM BATTERY HAS BEEN IMMERSED IN WATER?
Under no circumstances should a Lithium Battery that has been immersed in water be connected to a caddy or charger. By doing so you may create a fire hazard or risk the battery catching fire. Please contact the MGI Service Centre to arrange a replacement.
HOW DO I KNOW IF MY LITHIUM BATTERY IS CHARGING CORRECTLY?
The Green LED illuminates to indicate the charger is powered on. The Red LED indicates the battery is charging. The LED will turn Green when the battery is fully charged and on float charge.
WHICH CHARGER IS SUITABLE FOR MY CADDY? WILL MY OLD CHARGER WORK ON MY NEW BATTERY? / WILL SLA WORK WITH LITHIUM?
- Please check volt rating on your battery.
- The charger needs to be matched to its respective battery:
- 12v SLA battery with 12v SLA charger.
- 12v Lithium battery with 12v Lithium charger.
- 24v Lithium battery with 24v Lithium charger.
DO I NEED TO CHARGE MY NEW BATTERY?
It is recommended that you do not leave the battery connected to the powered charger for longer than 10 hours. This is inline with new "best practice" recommendations.
DOES MY BATTERY REQUIRE MAINTENANCE?
Please visit our Battery Care and Maintence page for indepth tips and instructions on maintaining your lithium battery
https://ca.mgigolf.com/pages/caring-and-maintaining-lithium-batteries
DO I LEAVE MY BATTERY ON CHARGE?
It is recommended that you do not leave the battery connected to the powered charger for longer than 10 hours. This is inline with new "best practice" recommendations.
LITHIUM BATTERY TROUBLE SHOOTING
Here are our Lithium batteries Troubleshooting. For more information click HERE
MY BATTERY IS NOT PROVIDING POWER
Check the fuse located on the leads, check the connections to the terminals and the lead connections. If everything is okay, please take your battery to an authorised MGI repair centre.
MY CHARGER LIGHT DOES NOT GO GREEN
Your charger may be faulty. Please take your battery and charger to an authorised MGI repair centre.
THERE IS NO LIGHT ON MY CHARGER
Ensure your leads are connected correctly and the power is switched on. Your charger may be faulty. Please take your battery and charger to an authorised MGI repair centre.
MY BATTERY IS RUNNING OUT OF POWER TOWARDS THE END OF THE ROUND
Your battery will need to be tested. Please take your battery and charger to an authorised MGI repair centre.
CAN'T FIND THE QUESTION YOU'RE LOOKING FOR?
Contact servicecanada@mgigolf.com for more information.